How we collect, use, protect, retain, and respond to requests about personal and manuscript-related information.
This policy explains how Dubai (DXB) Journal Publishers handles personal information collected through this website, email enquiries, quotation forms, support chat, and service delivery. It should be read together with any project-specific agreement.
We may collect contact details, institutional information, project requirements, correspondence, technical website data, and manuscript-related files supplied for an agreed assessment or service. Please avoid sending passwords, payment-card details, or unnecessary sensitive personal data.
Information may be used to assess requests, prepare quotations, deliver agreed services, communicate about projects, maintain security, prevent abuse, meet legal obligations, and improve operations. Manuscript content is not used to claim authorship or ownership.
The basis for handling information depends on context and may include steps requested before a contract, performance of a service agreement, legitimate operational interests, consent, or legal obligations. Consent can be withdrawn where consent is the applicable basis.
Information may be shared with authorised editors, quality reviewers, hosting, email, storage, or technical providers only where needed for the stated purpose and subject to appropriate responsibilities. We do not sell personal information.
Because services may be delivered internationally, information can be processed in more than one country. Reasonable contractual, technical, and organisational safeguards are used according to the nature of the information and service.
Enquiry and project records are retained only as long as reasonably needed for service delivery, support, accounting, security, dispute handling, and legal requirements. Retention periods may vary by record type and agreement.
We use proportionate access controls, secure configuration, backups, and operational procedures. No internet transmission or storage method is completely risk-free, so confidential files should be transferred only through the agreed method.
The website may process basic technical data required for security, performance, session functions, and administration. Any future non-essential analytics or advertising technologies should be disclosed and controlled as required.
You may request access, correction, deletion, restriction, objection, or information about applicable data handling, subject to legal and contractual limits. Contact info@dxbjournalpublishers.com with enough detail to verify and respond to the request.
This policy may be updated to reflect service, legal, or technical changes. The current version is published on this page. Last updated: 2026-07-22.
